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help!

deeharrison
Newcomer
Newcomer

‎2021-09-27 09:10 AM

I do not have the option for blurred background.  It is available on my other PC and my laptop, but but not on this one.  I am using a windows 10,  I need it for conferences.  Any ideas!

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-27 09:13 AM

Please check that your computer meets the minimum system requirements for blurred background.

 

https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

 

This feature may also have been disabled by your account owner or meeting organizer.