cancel
Showing results for 
Search instead for 
Did you mean: 

fathom

jmars
Explorer
Explorer

I uninstalled fathom and now I cannot launch zoom meetings on my calendar?

11 REPLIES 11

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @jmars, thank you for posting for the first time! 

 

What error are you receiving when attempting to launch the meeting from the calendar?

 

Keep me updated!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

It just won't launch at all. No error message

 

Did your issue resolve? I have the same issue.

I had to remove fathom from connected accounts within Zoom. Then uninstall fathom and uninstall zoom. 

Then reinstall Zoom of course. After that it was working correctly again. 

doulatracy
Newcomer
Newcomer

I'm having the same problem.  I uninstalled Fathom and it won't go away.  I can't launch Zoom meetings.  When I click on Launch, nothing happens.  I have to open it in my browser and then close the Fathom windows!  SO ANNOYING!!!  Can anyone help me get rid of Fathom?

doulatracy
Newcomer
Newcomer

I can't answer for the OP, but when I click on Launch ... nothing happens!  Please help me get rid of Fathom!!!

jmars
Explorer
Explorer

I finally just uninstalled Fathom, and then I had to go into Zoom and disconnect zoom from fathom. That seemed to work!

How did you disconnect them?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, All.

 

If you are still having issues with Fathom, please see my post here -- no guarantees, but it might help:

https://community.zoom.com/t5/Meetings/How-do-I-get-rid-of-flipping-Fathom/m-p/126739/highlight/true... 

 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Katmai
Newcomer
Newcomer

this happened to me. Fathom has caused so many problems...I had to uninstall fathom from both the app and my computer. I had to re-install the zoom app (download it from the site and relaunch the install) and now my zoom meetings work again. NEVER use Fathom!!! 

Southpaw14
Newcomer
Newcomer

Same thing here.  Wow, that was frustrating!  Nothing like going from being 2 minutes early to a call, to 5 minutes late.  I had to manually do everything to connect, all because of Fathom.   Once call was over, I set about fixing.  Like person above, uninstalled Zoom and re-installed, now "Launch Meeting" is working again.