cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

cloud recording not coming through ?!?!

Catrine
Newcomer
Newcomer

‎2022-01-29 01:32 AM

I hosted a very important meeting last night and it was recorded onto the cloud. Everything looked normal. I tested the recording for this meeting five times before to be sure it works... anyhow, I ended the meeting, I saw the message that I would be notified when the recording is ready, and then... nothing. No email. And it's also not showing up under the recordings tap as processing or anything else. It's not showing up anywhere. Did anyone have this before? What can I do? I also tested the cloud recording again after the meeting ended, again, just to be sure.. and this very short recording showed up immediately. Maybe it's important to say, the meeting lasted almost two hours. My storage for the cloud is almost empty though, so this shouldn't be a problem either. Any experiences with that? How long can this take ? (It's more than 15 hours ago now). Will it show up. Please say it will ... 😕

0 Likes
1 REPLY 1

Catrine
Newcomer
Newcomer

‎2022-01-29 02:13 AM

ok ... I was just informed by Zoom ... it was in my trash of recordings. I must have deleted it myself ?!?! Anyhow, we found it and I am so relieved. 

0 Likes