cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

cannot launch zoom meeting (windows 10)

CarolineJo
Newcomer
Newcomer

‎2023-10-10 12:15 AM

So today when I started my Windows 10 zoom meeting client cannot run.
Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.
And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.
Help please.

Topics:
Preview file
17 KB
0 Likes
9 REPLIES 9

fronis
Newcomer
Newcomer

‎2023-10-11 05:11 AM

same here!  no relief....

0 Likes

Shaheryar_2000
Newcomer
Newcomer

‎2023-10-11 10:59 AM

Same here. It keeps showing cannot uninstall because of error 10017.

Please look into it 'Zoom', I have alot of meetings scheduled ahead.

You2much
Newcomer
Newcomer

‎2023-10-11 05:54 PM

I did all the same and was not able to attend my meeting.  I tried installing 32-bit and it works.... however, video is degraded.  Please fix this, Zoom!

LarryB23
Newcomer
Newcomer

‎2023-10-17 09:58 PM

I am having the same issue.  I exhausted all the trouble shooting and nothing worked.   I did install the 32 bit version and it seems to be working but quality is bad.  I noticed several people having the same problem over the past few weeks.  Hoping Zoom looks into it. 

MDK-2023
Explorer
Explorer

‎2023-10-18 09:42 AM

Me too.

Last week, I started a thread on this forum, and there are several "me too" replies, but no solution.

I found an earlier version of the Zoom Installer, removed the "bad" version of Zoom, and installed that earlier version, and Zoom now works.

 

fronis
Newcomer
Newcomer
In response to MDK-2023

‎2023-10-18 10:06 AM

can you talk me through that?  

0 Likes

Shields24601
Explorer
Explorer

‎2023-10-24 09:28 PM

Hello, I just wanted to add to this list and say the same thing happened to me and the 32-bit has been my only fix so far. After all this frustration, I'm at least glad It's not related to my PC.

Hope to see a fix soon.

0 Likes

namey
Newcomer
Newcomer

‎2024-11-19 10:02 AM

I'm not sure if you have tried this, but I got the error, I got it to work by typing in zoom in my file explorer, in the disk that I had downloaded it into, then found "zoom_launcher" or was it "zoom_installer" but you can try both of them, it made the zoom restart on its own

0 Likes

MDK-2023
Explorer
Explorer

‎2024-11-19 08:58 PM

Namey -- Thanks for your message. The problem I had was about 13 months ago.  About a week after I reported it, the issue must have been fixed.  Since I installed the "fixed" download, in November 2023, ZOOM has been working fine.

 

0 Likes