Zoom won't install "Zoom Audio Device"

[cmsuter]

I'm trying to share my Pro Tools screen through Zoom. Supposedly when I check the box labeled "Share Sound" it should automatically install the "Zoom Audio Device", but it doesn't nothing happens. And for whatever reason, Zoom doesn't seem to make the driver available to download on it's own. 

[RN]

Hey @cmsuter, would you be able to take a screenshot of the contents of this folder:
/Library/Audio/Plug-Ins/HAL/

As the issue might be caused by some audio drivers using the same UUID for the Zoom audio device.

Looking forward to your response! 

[Bdoni]

I am having the same issue using LOGIC PRO X. I used to be able to change to the ZOOMAUDIODEVICE but it doesn't show up anymore -even though I have re-install Zoom countless times. Thank you

[Muzeij]

Updates?

[stefmikhail]

I'm having the exact same issue. Before reformatting my Mac and updating to the newest OS I had access to the Zoom Audio Driver, and it appeared in my Audio/MIDI setup but now it doesn't seem to install. Did you find a resolution?

[DISKOPUNK]

Hey, 

New caller, same problem. I would love to be able to "Share Computer Audio" from my Pro Tools session and am not seeing Zoom Audio Device as an option in PT. Windows PT 12 HD

Thanks!

[nictrue]

Hi -

I am having the same issue. Can you tell me more about the solution and the UUID?

Thanks,

Nicole

[Muzeij]

Any luck with it??

[Muzeij]

Hi, Did you figure out a solution yet?

[nictrue]

No, I still need a solution to the problem.

[MatiasAndersen]

I have the same problem!!! Please we need a solution!!!

[Anyela-Teacher]

Hello,

Can someone help, please?

I get a pop-up message requesting my password before clicking ok on the request for the Zoom audio device. However, it does not take it.