cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom quit as recording was converting

18Saraswati
Newcomer
Newcomer

‎2023-03-29 05:20 AM

zoom quit unexpectedly after a meeting, and the recording that was being saved to my desktop suddenly quit too! I cannot find the recording anywhere and am wondering if it is possible to recover it somehow? 

 

0 Likes
1 REPLY 1

Anonyme
Newcomer
Newcomer

‎2023-04-03 09:41 AM

HI!  I see you posted this a little while ago but in case it happens again or someone else reads this, it may be worth finding the file in your file viewer and checking the name of it carefully.  It seems that Zoom has a mechanism for protecting files that were not able to convert to MP4s fully due to computers shutting down.  You may see that is saved with a name that is an instruction like mine was.  The program named it "double click to covert".  After I double-clicked the file, it was transferred into a version I could use as usual.  Maybe this will work for others.

0 Likes