cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom fails to start with undefined symbol: drmGetDevices2 on centos7

YitzhakS
Newcomer
Newcomer

‎2022-11-30 10:17 AM

Zoom fails to start.  For both zoom client releases 5.12.6 (173) and 5.12.9 (367), zoom run from the command line, does not start.  Zoom has been running in previous releases, but in upgrading to the lastest two releases it no longer works.  I am running CentOS 7.0 release 6.8 (Final).

 

The ~/.zoom/logs/zoom_stdout_stderr.log reports:

 

-- start --

ZoomLauncher started.
Zoom path is: /opt/zoom
cmd line:
Start subprocess: /opt/zoom/zoom sucessfully, process pid: 18089
/opt/zoom/zoom: symbol lookup error: /opt/zoom/zoom: undefined symbol: drmGetDevices
Something went wrong while running zoom, exit code is 127.
ZoomLauncher exit.

-- end --

 

Any help would be appreciated!

 

 

0 REPLIES 0