cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom does not work on wifi

ManojSingh
Newcomer
Newcomer

My zoom does not work on wifi but work fine on mobile data network. Have tried multiple wifi network and even used different phones for same account but zoom does not work. It used to work earlier but stopped working all of a sudden.

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hi Manoj,

 

I am not sure of the exact problem you have. Please try this link for some of the common issues:

https://support.zoom.us/hc/en-us/search#q=zoom%20is%20not%20working&t=All&sort=relevancy

If this helps, please accept the answer as an accepted solution.