Zoom automatically shuts down after about a minute.

[Emilyparkkk]

When I join Zoom, it automatically closes after about one minute. I have tried switching my internet connection by using a hotspot, and I have also tried joining from a different device, but the problem persists. Zoom keeps closing automatically after one minute. Could you please explain what might be causing this and suggest possible solutions?

[jrmagno]

Hi Emilyparkkk,

There are several reasons on why your zoom automatically closes after 1 minute. Based on what you have shared, most common reason is Account-Level Restriction of the meeting. 

This often happens when:

• The meeting requires “Only authenticated users can join”

• Your account is signed out, suspended, or conflicted

• You are logged in with the wrong Zoom account/email

You need to 

• Sign out of Zoom completely

• Sign back in using the same email/domain the meeting expects

• If it’s a work meeting, ensure you’re signed in via SSO, not email/password

• Ask the host:

  • Is authentication required?

  • Is the meeting restricted to internal users?

Also, Possible cause is Corrupt Zoom Client or Background Service Crash

• Uninstall Zoom

• Restart your device

• Install the latest Zoom Workplace version

• Sign in before joining any meeting