Zoom Recording Issues

azboyer · ‎2021-11-16

I am a Zoom admin for my organization and one of my users is encountering an issue where, when she starts a meeting, it’s not giving a recording option—the button is simply not appearing on the screen. She is set up to allow hosts and participants to record the meeting to a local file. Has anyone ever encountered this before? I couldn’t find any documentation on troubleshooting this type of issue, so I’m not sure where to go with it.

Thanks!

ChrisO · ‎2021-11-16

Depending on screen resolution and size of the window you have open, Zoom moves some icons you are used to seeing along the bottom to being under the 3 dot menu. Have your user check to see if the option is there.

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