Zoom/Outlook Integration 'Join' Button

[SciMar_Edwin]

Hi all,

Have anyone here experienced issues with clicking on the join meeting button on outlook for a Zoom meeting? It works intermittently. And sometimes it thinks it's a TEAMS meeting. The calendar is also not synced properly on Zoom vs Outlook.

Thanks!

[JSturm]

Yes, we have seen this too.  Any workarounds?  Other than ignoring the "Join Online" button?

[RN]

Hi @SciMar_Edwin and @JSturm are you using the Outlook add-in or the Outlook plugin (desktop) and on Mac or Windows? 

Here's more KBs on integrations with Microsoft Outlook

[RN]

Hey @SciMar_Edwin, just checking in on my reply on wondering if you are using the Outlook add-in or the Outlook plugin (desktop) and on Mac or Windows? 

[gscald1]

Using Zoom Add in for outlook on a Mac

[DNort195]

Still no help from any of above - surely this is coming up a lot everywhere.  Anyone have a simple resolution?  This is across Mac and PC desktop 

[DavidMeu]

Same here for mac recieving that message while clicking the join button.

[bbest]

We are seeing this issue too and it is creating quite a bit of confusion as people are waiting in the MS Teams lobby when the meeting is actually on Zoom. Any ideas on a resolution?

Thank you

[David_at_sos]

Any solution to this?

[ZachG]

This may be related to a change to Outlook in late 2021/early 2022 that creates Teams meetings for every new meeting by default. My organization has found disabling this setting to be very helpful in improving the use of Outlook to access Zoom meetings. The steps we use are:

1. Go to Outlook online (https://outlook.office.com/) and Click on the Settings gear in the top right of the screen.
2. Type “Events you create” into the search bar, and select this option from the list that pops up. This should take you to the “Events and invitations” settings page.
3. Make sure the option to “Add online meetings to all meetings” is unchecked.

[T-Man]

Global setting which can be done by your 365 Administrators

Set-OrganizationConfig -OnlineMeetingsByDefaultEnabled $false