cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Locks Up When Entering a Meeting, Says it Failed to Detect Microphone and Speakers

TwoPalmTrees
Newcomer
Newcomer

About a week ago, Zoom starting having microphone issues. In the first meeting, I restarted and it was fine. In the next meeting, as I attempted to join, the app locked up. I restarted the computer and had the same issue. My speaker works fine with Youtube, etc., so that's not the issue. It appears to be the microphone, as when I try to test it in the app, I get nothing. All drivers are up to date.

  I used Zoom's test meeting and it comes up with a dialog box saying Failed to detect your microphone and speakers. Please make sure your devices are properly connected.

  I have a Dell Inspiron 3521 and new drivers have been installed in the past few weeks, so that may be the source of the issue. I'm using the computer's microphone and speakers.

 
 

 

 
 

 

0 REPLIES 0