cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Crashing During Recording

shdawson
Newcomer
Newcomer

‎2023-03-03 08:56 AM

Hi,

 

I am running the latest Zoom version for Linux Mint. My Zoom has been crashing for weeks when entering a Zoom Meeting having recording already enabled. I am able to enter a Zoom Meeting that is not being recorded. Also, I can enter a Zoom Meeting that is being recorded when I am not logged into Zoom.

 

Attached is my Zoom Log in PDF format.

 

QUESTION
Why is my Zoom client crashing when I am logged into Zoom and attempt to enter a Zoom Meeting that is already being recorded?

 

Thank You,
Stephen Dawson

Preview file
1099 KB
2 REPLIES 2

willjoe2442
Contributor I
Contributor I

‎2023-03-06 12:36 AM

If your Zoom camera isn't working, make sure the camera is properly installed and works in other apps. Check to make sure Zoom has permission to use your device's camera and install updates to Zoom and your OS as well.

 

Regards,

Will

shdawson
Newcomer
Newcomer
In response to willjoe2442

‎2023-03-06 02:31 AM

Thanks for taking the time to reply. I do apprentice your input.

 

The camera works well. Again, I am running the latest Zoom client. All kernel updates are applied.


This problem has occurred for the past two, perhaps three, Zoom client versions. It is something about how the recording event participation occurs on my end. Never had this problem before recently.