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Youtube live stream sound problem

mopsanveteriner
Newcomer
Newcomer

‎2021-10-25 01:27 AM

We are trying to have a webinar and we have an interpreter but when we try to live stream on youtube, the interpreter cant be heard on youtube regardless of the selected language. the only account that is hrard on youtube is just another participant. Can you please tell us how to fix this?

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2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-25 01:12 PM

Hi @mopsanveteriner 

 

The language selection I don't think carries over to the Live Stream.

 

The language selection is your local choice - and the Live Stream is generated from the cloud, not from your local client.

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Nick6297
Newcomer
Newcomer

‎2022-04-27 03:30 PM

In case it's useful to anyone, we had the same problem. People watching the YouTube stream couldn't hear the interpreters when they came over to the English feed to translate a non-English speaking member for the rest of the meeting. We found that if we start the interpretation feed, ensure the host has selected English, and then start the stream the problem was solved.

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