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Yes, I have two computers...

turtlesilk
Newcomer
Newcomer

Sometimes I want to run a meeting from my desktop and sometimes from my laptop. I've been doing this for two years. Suddenly Zoom is "detecting" that I am signing in on "another device" when I use one or the other. Then I need to wait for it to email me a  confirmation code... which is taking way too long to be at all useful and is incredibly annoying! Is there a setting somewhere to tell it, yes, I have two computers? That yes, they are both me...?

 

 

1 ACCEPTED SOLUTION

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @DavidGarbe ,

 

Look this from https://support.zoom.us/hc/es/articles/360000787483--Puedo-usar-Zoom-en-varios-dispositivos-

 

Best regards!

Please mark if this solution helped you so that other colleagues can find it!

View solution in original post

8 REPLIES 8

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @turtlesilk ,

 

Open chat or ticket with zoom support ( https://support.zoom.us/hc/en-us/requests/new ).

It asks them to confirm if two-factor authentication is enabled and to disable OTP. šŸ¤—

 

Take care,

 

Best regards,

 

Please mark if this solution helped you so that other colleagues can find it!

DavidGarbe
Newcomer
Newcomer

I also have this issue now that I have a second computer.  Have you heard anything from Zoom about the ability to have the account active on two computers without having to sign out of one?  Thanks. 

david-vola
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi @DavidGarbe ,

 

Look this from https://support.zoom.us/hc/es/articles/360000787483--Puedo-usar-Zoom-en-varios-dispositivos-

 

Best regards!

Please mark if this solution helped you so that other colleagues can find it!

Yes

Hi

 

Muhammadismail
Newcomer
Newcomer

yes

 

Chikowore
Newcomer
Newcomer

Yes 

Nintendo
Newcomer
Newcomer

hey fuc shi stop  complaining

Nintendo
Newcomer
Newcomer

because I'm in it i have 74 zoom accounts but if you want to stop people fromm coming in make sure your tec know people use's temp mail