cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Where is the cloud recording data?

nabenabe66jp
Newcomer
Newcomer

‎2022-08-28 06:22 PM

I joined an ongoing meeting on my PC, transferred the host from the account owner to me, and did the cloud recording.
However, my account does not create any recording data in the cloud.
Is the recording data stored by the account owner?

0 Likes
1 REPLY 1

ccameron
Community Champion | Employee
Community Champion | Employee

‎2022-09-01 07:05 AM

Hello,

 

The cloud recording will be on the original meeting host's account. Changing hosts mid-meeting, wouldn't move the cloud recording to the new hosts cloud.

I'd recommend reaching out to the original host for access to the cloud recording.

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings#h_9898497b...

 

If this answered your question, please click "accept as a solution". Thank you!

0 Likes