When the host shared his screen I could not see it, only saw the host.

[Joie8]

I was on a webinar when the host shared his screen. I could only see it for a minute, then all I saw was the host. Through chat, I was told that others could see his screen share, even when I could not. I am unsure whether the host was using Meetings or Webinars. 

[storyhub · Accepted solution]

It is very important to know what device and OS is being used. Otherwise, we can not provide accurate results. As a guess it sounds like your device was showing the gallery view instead of the speaker view. Switching views usually resolves the issue.

If this works please click accept as a solution.

[Joie8]

Thank you for your reply. I will pay attention to that next time.

I was on a mac mini with an Acer monitor.