cancel
Showing results for 
Search instead for 
Did you mean: 

Virtual Background not working consistently with M1 Mac

cycletron
Newcomer
Newcomer

Hello I have the 16-inch MBPro, M1 Pro. I use a green screen for  virtual backgrounds in the Zoom client. I have been having a difficult time getting this to “stick” during Zoom sessions; I will establish a background and then once I return to the Zoom session it just shows my green screen. So I have to do this a couple times to get it stay, usually helps to toggle on and off “I have a green screen.” I made sure I downloaded the Apple Silicon Zoom client, at least as far as I can tell. Anyone else having this problem, and any suggestions?

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @cycletron! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.