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Zoom AI Companion2021-11-25 11:22 PM
Hi ZOOM Users.
I have big problem.. plz let me know solution please...
I use an external camera in my studio. I send external camera video to participant by ZOOM. Regrettable zoom video quality is too low. The reason I used external camera that I want to send clearly video to participant. How can I better video resolution on ZOOM?
My pricing is "business".
2021-11-30 09:15 AM
Hello @WO1
Please see the following support article to assist with better quality video for Zoom: https://support.zoom.us/hc/en-us/articles/207347086-Using-Group-HD-video
If you have a business plan and would like full 1080p enabled on your account, please submit a support ticket to enable this feature. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.