Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2022-01-06 10:41 AM
Hello,
I would like to understand how to interpret the differences between sending and receiving video statistics.
For example, if I see a lot of packet loss on "Receive" but not on "Send" and/or low Frame Per Second on "Receive" but not on "Send" does that tell me anything about whether there might be a problem on the other person's side (in a 2 way meeting) rather than my side? If not, does the difference between Send and Receive statistics suggest anything about where problems might be originating?
Thank you.
Solved! Go to Solution.
2022-01-06 10:57 AM
Hello!
When looking at statistics, Receive packets are ones coming from someone else to your client. Send is what you are sending outbound. If the receive is where you are seeing drops, it is likely that others in your meeting are having issues.
The following article will give you some more info about the different statistics: Meeting and Phone Stats
2022-01-06 10:57 AM
Hello!
When looking at statistics, Receive packets are ones coming from someone else to your client. Send is what you are sending outbound. If the receive is where you are seeing drops, it is likely that others in your meeting are having issues.
The following article will give you some more info about the different statistics: Meeting and Phone Stats