Unable to access regular meeting which was no problem in the past

[PathstreamErik]

I have the same issue.  It worked fine for years, and now it just won't connect.

I'm given Error 5003, which is about connecting to the Zoom servers.  But I don't have any other connection problems, nor any VPNs or firewalls that might cause issues.  I tried uninstalling and reinstalling, but that didn't help.

[Ray_Harwood]

Hey, @Poppydog

We’re going to need more info if you want us to try to help out. 

[PathstreamErik]

I can't speak for Poppydog, but I can tell you my experience, @Ray_Harwood.

Zoom worked perfectly fine for years.  Then, starting last week, it wouldn't connect whenever I tried to join a scheduled meeting.  It would try for half a minute, then pop up a message that said I could not connect to the Zoom servers.  Error 5003.  I've had this same problem on multiple occasions since.  Initially it was when I tried to launch it from the desktop app, so I went to the event on my linked Google calendar and tried to join the meeting from the invite there.  That worked the first time I tried that, but it hasn't for any subsequent meetings.

Zoom recommends a few things to address Error 5003, none of which have resolved the issue:

• Ensure you have a stable connection - Yes, I do.  I can connect to absolutely everything else just fine, and can do so quickly and reliably. 
• Check with or disable any VPNs or firewalls - I don't use any of those.
• Uninstall then reinstall the app, latest version - I did this.  The problem persists.

I've done everything I can, but I still can't connect.  It doesn't seem like the problem is on my end.  In any case, there's nothing left for me to try.

[MGSR]

Hello @PathstreamErik,

You can check out this article for troubleshooting Zoom error code 5003.

If the issue still persists after troubleshooting, kindly submit a ticket to our technical support team for further assistance.