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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

UNABLE TO ADD VIRTUA BANKGROUND OR BLUR MY SCREEN

MZ3
Newcomer
Newcomer

I kindly request support on how to blur my screen or add virtual background.

All images, even those downloaded from zoom page cannot be added because of  solid green screen requirement.

Thank you.

3 REPLIES 3

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

 

Hi MZ3

 

In order for the background function to be able to be used without the need for a green screen or uniform background (a single color) it is necessary that your computer equipment meets some processor requirements.

 

You can see more information at this link: https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

Wences

db11
Newcomer
Newcomer

How do I add the tab 'video filters'?  It disappeared.

 

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

First check if you have updated your Zoom application and then you can enter the user settings web portal to check if the box for that function is active.

Wences