cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Sound drops out after joining a meeting - ipad issue

JulioGeordio
Newcomer
Newcomer

we have 3 ipads in the family, but on one of them the sound cuts out after joining a meeting. I've reinstalled zoom, restarted the ipad, created a new zoom account specific to just that ipad, but nothing work. The other two ipads are fine when joining the same recurring meeting. So it sounds like an ipad issue but i can't find any settings that are different to the ipads that work. Any ideas what might be the problem nd how to fix it?

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, @JulioGeordio! My apologies for the late response, but are you still having this audio issue? If so, I'd love to help you figure out what's going on. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?