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Screen share & Zoom windows

pvdberg
Newcomer
Newcomer

‎2021-10-21 05:27 AM - last edited on ‎2022-02-11 09:56 AM by Community Moderator | Employee

Both the host and me as the co-host have disabled the zoom windows toggle in our advanced and app settings.  When I screen share, participants can see zoom windows; however, when the host screen shares, this does not happen.  What do I need to do to rectify my screen share situation?

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-21 06:08 AM

Hi @pvdberg 

 

Interesting. I'm not sure. But when I see inconsistencies in behavior between participants (or even Hosts) I always like to check the differing users are on the same and most up-to-date version of Zoom.

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

Also - are you and the Host both using Windows or Mac, or one and the other?

 

Are you both sharing a whole screen, or maybe one is just a window share?