cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Retrieving a recording

dj8
Newcomer
Newcomer

I recently did an interview with a high school student. She set up the Zoom call and wanted to return the call but she couldn't figure out how to record.  I told her that I could record if she made me the host of the call.  She did and I hit the record button.  I assume that even though I recorded the call, the copy of the recording would be saved to the student's account.  Is that correct?  

3 REPLIES 3

Happytohelp123
Community Champion | Employee
Community Champion | Employee

@dj8  Thanks for writing in! Can you recall if you selected to record as a local recording or a cloud recording?

I just hit the record button at the bottom of the screen.  It didn't give me an option of a local or cloud recording. Thanks for your help. 

Mok
Zoom Employee
Zoom Employee

@dj8 If it was a cloud recording, it will be saved to the student's account. If it was a local recording, it will be saved to your pc.

Anyway, both of you can double-check from the Zoom web portal under Personal > Recordings > Cloud Recordings / Local Recordings.

 

If this has answered or helped find a solution to your question, please click the Accept as Solution button below so that others in the Community may benefit as well.
Cheers!