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Remote Control feature

ckalb
Newcomer
Newcomer

‎2023-01-03 04:57 PM

Hi! I am unable to give / request remote control of my screen like before. I have enabled the feature on the web portal but the "Remote" option no longer appears on my drop down menu. Help!!

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2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2023-01-04 10:34 PM

Sign in to the Zoom web portal.
In the navigation menu, click Settings.
Click the Meeting tab.
Verify that Remote Support is enabled.
If the setting is disabled, click the toggle to enable it. In the Enable "Remote support" pop-up windows, click Enable.

 

Regards,
John

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nagwaamin
Newcomer
Newcomer

‎2023-01-08 03:18 AM

I did and still can not see it

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