cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Registrant getting kicked out of scheduled meeting and cannot join back

Spedia_dev1
Newcomer
Newcomer

‎2023-03-20 07:49 PM

We are facing an issue of our users are while they are attending the meeting are taken out of the meeting and they are not able to join back. 
This doesn't happen with all users. It happens randomly. But we are getting a lot of complaints from the users. 
If we share the meeting link  they can join. But not through the app SDK. Since it doesn't happen all time, we couldn't duplicate this. Please help us to find a solution for this.

0 Likes
2 REPLIES 2

Jameswalter
Contributor III
Contributor III

‎2023-03-20 10:17 PM

Click the Meeting tab. Under In-Meeting (Basic), verify that Allow removed participants to rejoin is enabled. Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.

0 Likes

Spedia_dev
Newcomer
Newcomer
In response to Jameswalter

‎2023-03-21 10:17 AM

Thanks for your reply. But I have enabled this already. 

0 Likes