Recordings

[Petra3]

Dear ZOOM community,

I need to tap into the ZOOM brains trust and so hope you can help.

I have used ZOOM for over 5 y now and made many recordings during this time.

Yesterday, I recorded a meeting. The recording symbol appeared and the recording was sent to me shortly after the meeting finished. However,  the recording is only 39 s long and only a black/grey screen. 

Do you have any suggestion regarding where the recording might be?

Thank you so much!

Best wishes

Petra 

[Happytohelp123]

Hello @Petra3 ! I will be reaching out to you via a ticket so that I can review more details on the recording.