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Recordings

Eric10050010050
Newcomer
Newcomer

Please tell me why the quality of the conference recording is 640x360, when it should be 1280x720 or more.

I have HD webcam quality.

 

When i spotlight 2 or more images, the recording resolution becomes 1280x720. If you enable screen sharing, it becomes 1920x1080.

1 REPLY 1

Arps
Community Champion | Employee
Community Champion | Employee

Hello!

 

Check out this support article regarding recording quality.  Depending on if you're recording locally or to the cloud, and your in meeting settings, this will help you to see what you can expect for recording resolution
https://support.zoom.us/hc/en-us/articles/4409490756749-Resolution-of-recorded-video

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick