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2023-08-31 06:21 AM
I once subscribed to zoom and recording my meetings and I saved them in the cloud. Now I'm unsubscribed and I'm looking for my recordings in the cloud but they're gone. So, what is the solution for my trouble?
2023-09-03 05:58 PM
Welcome to the Zoom Community, @ZydanNaufal.
Basic (free, unlicensed) accounts do not have added to Cloud Recordings. Any previous Cloud Recordings are held for 30 days, during which you must resubscribe in order to re-access your recordings.
See this Zoom Support article for more info:
https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription
Especially see the highlighted note under “How to cancel a Pro (paid) subscription”.
2023-08-31 06:26 AM
Can I access meeting recordings again after unsubscribing zoom? Thankyou