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Recording

ZydanNaufal
Newcomer
Newcomer

I once subscribed to zoom and recording my meetings and I saved them in the cloud. Now I'm unsubscribed and I'm looking for my recordings in the cloud but they're gone. So, what is the solution for my trouble?

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @ZydanNaufal.

 

Basic (free, unlicensed) accounts do not have added to Cloud Recordings. Any previous Cloud Recordings are held for 30 days, during which you must resubscribe in order to re-access your recordings. 

See this Zoom Support article for more info:

https://support.zoom.us/hc/en-us/articles/203634215-Canceling-your-subscription 
Especially see the highlighted note under “How to cancel a Pro (paid) subscription”.


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!

Can I access meeting recordings again after unsubscribing zoom? Thankyou