cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Recording zoom gallery

Camy
Newcomer
Newcomer

Hi, 

 

I record a zoom video but I don't understand why when I download the Zoom video, I just have the fullscreen view and not the gallery view. 

 

Do you know what I have to do if I want record the gallery view (because during the call I was in gallery view but Zoom recorded just with the fullscreen view) ?

 

Than you 

3 REPLIES 3

MicheleG
Newcomer
Newcomer

I just had the same problem - had our team together to record a video - specifically in Gallery View - yet it recorded in Speaker View....

Camy
Newcomer
Newcomer

I try again today and same problem.... Can you tell me if you find a solution ? 

 

Thank you 🙂

Editorkelsey
Newcomer
Newcomer

When I record to my local computer, using only one monitor, I get the gallery view and whatever speaker and spotlight views the host selects. When I use two monitors I get the zoom feed, which is active speaker or spotlights,  but no gallery. 
I think the local recording is better quality than the cloud but am not sure. 
A way to record everything you see on two monitors, on a recent Mac, is shift-command-5. This makes a very good complete recording outside of zoom. Needs RAM and disk space tho.