cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Recording not working

Theresa626
Newcomer
Newcomer

I'm trying to record my students on Zoom but it doesn't always record.  I did one recording and converted it to watch it. The video recorded but we needed to redo it.  Then we did a second recording and nothing showed up in my zoom folder.  I tried a third time and still nothing showed up to convert and after ending the meeting, the pop up did not appear to start converting the recording.  I promise I was pressing record to my computer but it just didn't do anything.  How can I prevent this from happening again?  

1 REPLY 1

matthewcurrin
Newcomer
Newcomer

I am having the same issue. Just did a post on it and looking for answers.