Recording doesn't capture the active speaker

[khr]

I want to record a presentation in Zoom. I have enabled the option "place video next to the shared screen in the recording". However, the recording only shows the presentation screen while sharing, not the active speaker. Any solutions? Thanks.

[Ray_Harwood]

Is this a recording to the Cloud, or Locally?

It might help if you could screen shot your Recording Settings for whichever one you using. 

[khr]

It's recorded to the cloud.

[Ray_Harwood · Accepted solution]

Aha!  You’re recording to the Cloud, but you’re looking at Local Recording Settings, which are located in your Zoom Client Settings. 

Log into your account on http://zoom.us then go to Personal -> Settings and click the Recording tab. 

Here’s my Settings:

I think you want to pay attention to the red circled items. You’ll get multiple MP4 files – one of them should have what you’re looking for.