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Recording Permission

MaryTP
Newcomer
Newcomer

How do I obtain permission to record meetings for training purposes?

1 ACCEPTED SOLUTION

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @MaryTP 
You need to have recording enabled in your account.
If you are the billing admin holder  you have the ability to turn this feature on.

It is by default so I suspect your account is owned by another person and they do not allow that option?

You should have a paid pro account or better.

all the best

john

View solution in original post

1 REPLY 1

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

hi @MaryTP 
You need to have recording enabled in your account.
If you are the billing admin holder  you have the ability to turn this feature on.

It is by default so I suspect your account is owned by another person and they do not allow that option?

You should have a paid pro account or better.

all the best

john