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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Re: Multiple failed login attempts

Hewlith
Newcomer
Newcomer

Hello everyone,

 

My account was been locked due to failed login attempts. I would like to ask if you can help me restore back my account. Please update and advise.

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Hewlith 

 

You can go through the Forgot Password process here: https://zoom.us/forgot_password

 

Hope this helps.

 

Rupert

 

Rupert,you're wonderful!

I too locked myself out using a wrong password 3 times.

I've just spent 2 hours of my declining years trying to get some info ,including webchat,to no avail....

Pat yourself on the back!

Thank you from  very grateful 73 year old lady!