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Profile - unable to access sign-in & profile page

wrj
Newcomer
Newcomer

‎2022-03-12 07:28 PM

I am the purchaser/host of a standard Pro Zoom.

 

Until this morning I have been able to hyperlink from the URL address https://us04web.zoom.us/profile  direct to my sign-in page, where I enter my e-mail address and password.  It then gives me access to my profile page where I schedule my meetings.

 

I kind of went to look at some Zoom videos or something, today, and now the above doesn't work.

 

By clicking on my hyperlink now, it instead sends me to  https://us04web.zoom.us/profile but now in site map format - nothing there seems to get me back to the sign-in page.

 

I don't want that site map page, how do I set-up or reset to go direct to the sign-in page.

 

All web browser searches under headings like Zoom profile, sign in, schedule meetings, etc that I have tried just keep coming back to this site map page, as the unsatisfactory answer to my problem.

 

Regards,

wrj

 

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1 REPLY 1

TezzaAlex
Newcomer
Newcomer

‎2022-03-12 11:50 PM

Hi wrj.

 

I'm having a similar problem and I note that another user has raised this issue as well.  I've managed to sign in but when I try to select a function like meetings the system bumps me out and asks me to sign in again.  Every time I try to do something in Zoom it bumps me out and asks me to sign in again.  I'm hoping that one of the SME's can help us soon.

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