cancel
Showing results for 
Search instead for 
Did you mean: 

Optimize Zoom Record video

ABPROMISE
Newcomer
Newcomer

Dears,

I had choose standard view when sharing video, then hide all participants when recording, but our video still have face of participants as image. How could I solve this issue? Thank you!

1 REPLY 1

Adanna_Zoom
Community Champion | Employee
Community Champion | Employee

Hello ABPROMISE,

 

Thank you for your inquiry.

 

This issue can be resolved depending on whether you are using Zooms Cloud recording or local recording. With cloud  recording enabled, you can determine which recording settings are selected for any meetings or webinars you record to the cloud. These settings can be applied at an account, group, or user level. The following support doc provides details on how to select basic settings for Cloud recordings in order to select the recording output options: https://support.zoom.us/hc/en-us/articles/360060316092-Changing-basic-and-advanced-cloud-recording-settings#h_9e580113-7c43-47e2-af5e-087db015ee0a


Kindly click on Accept solution if this response has answered your query.

Thanks,
Adanna