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2022-02-09 01:50 AM
2022-02-09 04:23 AM
Hello ABPROMISE,
Thank you for your inquiry.
This issue can be resolved depending on whether you are using Zooms Cloud recording or local recording. With cloud recording enabled, you can determine which recording settings are selected for any meetings or webinars you record to the cloud. These settings can be applied at an account, group, or user level. The following support doc provides details on how to select basic settings for Cloud recordings in order to select the recording output options: https://support.zoom.us/hc/en-us/articles/360060316092-Changing-basic-and-advanced-cloud-recording-settings#h_9e580113-7c43-47e2-af5e-087db015ee0a
Kindly click on Accept solution if this response has answered your query.
Thanks,
Adanna