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Need to recover Important Recorded Meeting

BoardGameBuddha
Newcomer
Newcomer

Hi all,

 

I am hoping someone can help.

 

I had a very important meeting on Thursday, I am newer to Zoom, when they said for me to record on my end I did, there were 2 options, I chose Cloud which was available, when the meeting was finished, I went back to find the recording so I could begin my homework and found that Cloud is a paid service, and I would be unable to retrieve my file unless I paid 200.00 for a year of Zoom.

 

Can someone please help, this can not be the case, otherwise, it should not have been an option for me to select without a disclaimer.

 

Sincerely,

Billy

1 REPLY 1

willjoe2442
Contributor I
Contributor I

Open Recycle Bin from your desktop. Right-click on the recording you want to recover, then select Restore. Your recording will be available again on the Recordings page.

 

Regards,

Will