cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

My zoom account has no record of a meeting I recorded to my desktop. What do I do?

Bluemont
Newcomer
Newcomer

I recorded a zoom meeting to my desktop, but it does not show up under recordings in my zoom account, nor anywhere I can find on my computer.  Also, I ended the meeting, but zoom still shows the meeting as an "Upcoming Meeting" rather than a "Previous Meeting."  Could that be part of the problem?  How do I find the recording?

 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Bluemont ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps!

Troubleshooting Local Recordings

 

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?