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2022-03-07
05:37 PM
- last edited on
2022-05-06
01:22 PM
by
Bri
How can I fix the color issue with my video picture?
2022-03-08 01:32 PM
Hi @Vidalife, and welcome to the community! Have you tried customizing any of your video settings?
Also, this article from our knowledge base might be worth checking out 🙂 https://support.zoom.us/hc/en-us/articles/115002595343
2022-10-19 09:13 AM
The instructions on that linked Article aren't accurate, as of October 19, 2022. In the "Settings" (which is on the left panel, not part of clicking the user's photo), I am looking at the section titled "Adjust for Low Light". In that section, on step # 2, it says, "Click the Video tab." However, there is no "Video" option. In "Settings", the only tabs are the following: Meeting, Recording, Audio Conferencing, Collaboration Devices, Zoom Apps, Whiteboard, and Workspaces. None of these tabs list "Video" as a sub-task. Therefore, without finding the "Video" page, we cannot edit the amount of light that is on us. Meanwhile, in my Zoom meetings, I look like I'm GLOWING.
I've attached a screenshot of the Settings page as of 10/19/2022.
Please UPDATE your online documentation. That is what Instructional Designers do - they keep documentation updated for users.