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My recording has gone missing

Abigail4
Newcomer
Newcomer

‎2023-03-09 04:23 AM - last edited on ‎2023-06-26 10:07 AM by Community Moderator | Employee

Hi - can anyone help? I finished converting a video recording at the end of a Zoom meeting. It asked me if I wanted to save it in a users folder on my computer or somewhere else. I clicked on the other option so I could save it where I wanted, and then the dialogue box disappeared. The recording is not showing up the My Recordings page, or in the computer's Trash. Any other ideas?    

Thanks in advance

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2 REPLIES 2

Zxi-Issues
Explorer
Explorer

‎2023-03-09 04:35 AM

See if you have a "results" folder on your hard drive.  That's where mine got saved.  I'm on a mac, BTW

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Abigail4
Newcomer
Newcomer
In response to Zxi-Issues

‎2023-03-09 04:41 AM

Hi - Thanks a lot for your msg. I've had another rummage and found it in Mac/ Users/ [myname]/Documents/Zoom. Phew! It's the place I didn't want it saved, but at least I've found it.