cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

My Video Recording Keeps Crashing

matthewcurrin
Newcomer
Newcomer

Every time I record a video on Zoom and it is converting I get an unexpected error. It will save until it is in the 95% range and then disappear. When I open up a new meeting I get a popup the says Zoom had an Unexpected Error. I can type a response into zoom. I am on a Mac using Google Chrome. Help Please! I need to be able to make videos from my meetings. 

1 REPLY 1

DanaWP
Newcomer
Newcomer

This also happened to me. I need the recording for my class. Please help!