cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Missing Zoom Recording

Chantelle1
Newcomer
Newcomer

‎2021-08-23 04:24 PM

I have just recorded two meetings on zoom. The first one came through, however, the second has not downloaded or come through. Can anyone help?

0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-24 08:03 AM

Hey @Chantelle1, did you record locally or to the cloud? Just take note, if you haven't received your cloud recording yet, cloud recordings generally take about 2 times the meeting duration to process. You can check out this KB article If you're having trouble finding and viewing local recordings.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

viw
Newcomer
Newcomer

‎2021-09-18 06:44 PM

@RN I've been experiencing exactly the same issue, and it happened more than one time now. I recorded the meetings locally. I'm using zoom Version: 5.7.6 (1320) on Mac. Any idea why this is happening?

0 Likes