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Meetings disconnecting mid way

AB1902
Newcomer
Newcomer

‎2023-05-16 01:03 AM

Hi

I am on the basic (free) version of Zoom and have used it without issue since 2020 during Covid. It helps me work with children remotely in an educational capacity.

The last 2 months however, my Zoom sessions are constantly cutting out in the middle of a meeting. Sometimes reconnection occurs automatically after a minute or 2, but other times I need to re-log in and my name (connection) comes up twice and asks me to reclaim as host!!!

Most frustrating and perplexing!

Has anyone else experienced this??

Zoom comes up with a pop-up to report the incident but it only gives options for abusive behaviour, fraud, copyright. Not what is actually occurring.

I'd appreciate any help/suggestions.

Thanks in advance

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