Meetings Not Recorded - Error 3301

[jmfd]

Hello!

I have Zoom set up to automatically record all of my meetings and it appears to be recording as they happen. I'm receiving all of the "Cloud Recording - example meeting is now available" emails but any time I try to open any of the included links I receive a "This recording does not exist. (3,301)" error.

I've checked both in Zoom and on my computer and none of the recordings can be found. Does anyone know what's happening?

[RN]

Hey @jmfd, have you double-checked the link and the recording settings? I'd also check with our Zoom Technical Support team to investigate the redirect of the links that the confirmation cloud recording emails you're receiving is correct. 

You can also find your Cloud recordings here to see if the recording is available to you. And ensuring that the recording isn't in the Trash ➡️ https://zoom.us/recording/trash

[Appamada]

Hi there, did you resolve this, as Im struggling too?