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Newcomer
LimorD
Newcomer
April 25, 2023
Solved

Meeting transcript

  • April 25, 2023
  • 3 replies
  • 19 views

I have been a zoom member for a long time and been trying to find a way to activate the video audio transcribing feature on my profile, asked the support and not sure what it is not working I don't want to use another app.
I know this feature is available in the pro plan. 

I recorded- Cloud Recording 

and I approved the transcription in my profile.

Can any one help?

    Best answer by Frank_TB

    Hello,

     

    Prerequisites for using audio transcription

    Business, Education, or Enterprise license with cloud recording enabled
    Audio transcription enabled
    Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

     

    https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

     

    Do you have the proper licence?

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    3 replies

    J
    Newcomer
    Jameswalter
    Newcomer
    April 26, 2023

    A meeting transcript provides an accurate account of all ideas discussed and action points required. Additionally, when you record and transcribe meetings, you get a typed-out document that easily converts into meeting minutes.

    F
    Community Champion | Customer
    Frank_TBAnswer
    Community Champion | Customer
    April 26, 2023

    Hello,

     

    Prerequisites for using audio transcription

    Business, Education, or Enterprise license with cloud recording enabled
    Audio transcription enabled
    Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

     

    https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

     

    Do you have the proper licence?

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

      K
      Newcomer
      katiemac
      Newcomer
      March 12, 2024

      I have a Pro account. Can I get transcriptions? I've searched the articles and cannot see how to turn it on. Thanks.

      D
      Newcomer
      dancingspirit
      Newcomer
      May 21, 2024
      1. Hello,

       

      The following Zoom support article explains how to enable cloud transcription at the account level and at the individual user level.

       

      https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065911 

       

      Regards

      If my reply helped, don't forget to click the accept as solution button!


      I am going KA-RAZY trying to find the transcript of a meeting I recorded to cloud.  I too have a Pro account and all settings are established to get a transcript; however, NO TEXT DISPLAYS on the right-hand side of Recorded Video?!?!  PLEASE ADVISE.  ZOOM HELP, c'mon now!

      D
      Newcomer
      dancingspirit
      Newcomer
      May 21, 2024

      I am going KA-RAZY trying to find the transcript of a meeting I recorded to cloud.  I too have a Pro account and all settings are established to get a transcript; however, NO TEXT DISPLAYS on the right-hand side of Recorded Video?!?!  PLEASE ADVISE.  ZOOM HELP, c'mon now!

      S
      Newcomer
      satijen
      Newcomer
      May 23, 2024

      I'm having the exact problem. I'm on a Pro account, made sure "create audio transcript" was toggled on in the settings, and I cannot finding the transcript anywhere! You indicated that something did the trick, but I can't tell what. Can you elaborate? 

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