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Meeting transcript

LimorD
Explorer
Explorer

I have been a zoom member for a long time and been trying to find a way to activate the video audio transcribing feature on my profile, asked the support and not sure what it is not working I don't want to use another app.
I know this feature is available in the pro plan. 

I recorded- Cloud Recording 

and I approved the transcription in my profile.

Can any one help?

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Prerequisites for using audio transcription

Business, Education, or Enterprise license with cloud recording enabled
Audio transcription enabled
Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

 

https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

 

Do you have the proper licence?

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

12 REPLIES 12

Jameswalter
Contributor III
Contributor III

A meeting transcript provides an accurate account of all ideas discussed and action points required. Additionally, when you record and transcribe meetings, you get a typed-out document that easily converts into meeting minutes.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Prerequisites for using audio transcription

Business, Education, or Enterprise license with cloud recording enabled
Audio transcription enabled
Note: If you meet the prerequisites above, but do not see the option, submit a request to Zoom Support to have this feature enabled.

 

https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

 

Do you have the proper licence?

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

I have a Pro account. Can I get transcriptions? I've searched the articles and cannot see how to turn it on. Thanks.

Frank_TB
Community Champion | Customer
Community Champion | Customer
  1. Hello,

 

The following Zoom support article explains how to enable cloud transcription at the account level and at the individual user level.

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065911 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

I am going KA-RAZY trying to find the transcript of a meeting I recorded to cloud.  I too have a Pro account and all settings are established to get a transcript; however, NO TEXT DISPLAYS on the right-hand side of Recorded Video?!?!  PLEASE ADVISE.  ZOOM HELP, c'mon now!

This info DID seem to do the trick!  Thank you.

I have the same question and the support pages do not provide the answer.

I have a pro one subscription. Does that count as business, education or enterprise? If not what do I have to do?

Your reply leaves out Pro accounts which Zoom says are supposed to have access:

https://support.zoom.com/hc/fr/article?id=zm_kb&sysparm_article=KB0065911

 

Trying to solve this issue is a PITA. ZOOM's "help" does not, really.

Is meeting transcription available with free Zoom accounts?

dancingspirit
Newcomer
Newcomer

I am going KA-RAZY trying to find the transcript of a meeting I recorded to cloud.  I too have a Pro account and all settings are established to get a transcript; however, NO TEXT DISPLAYS on the right-hand side of Recorded Video?!?!  PLEASE ADVISE.  ZOOM HELP, c'mon now!

I'm having the exact problem. I'm on a Pro account, made sure "create audio transcript" was toggled on in the settings, and I cannot finding the transcript anywhere! You indicated that something did the trick, but I can't tell what. Can you elaborate?