cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Meeting scheduler comes up blank - no text, disallows use in any way.

Drpenny
Explorer
Explorer

I'm a basic Zoom user - since beginning. Individual for personal or small groups. Upgraded totally. Suddenly when I click to schedule a meeting, the meeting schedule page comes up blank against a blank home screen and cannot be scheduled or even closed.?? I closed down Zoom and restarted. Restarted the computer - MAC PowerbookAir. Used many times before - this is new. Am able to get on to someone's else's hosted meeting?

4 REPLIES 4

mikeflan
Newcomer
Newcomer

I have the same problem.  The Schedule Meeting window is all white with no content.  I have no fix yet.

kenavr
Newcomer
Newcomer

Did you resolve that issue? We just updated to 5.12.8 and a lot of our users have that issue.

Check your AppLocker logs to see if %LOCALAPPDATA%\ZOOM\PLUGIN\WEBVIEW2_X64\106.0.1370.47\MSEDGEWEBVIEW2.EXE is being blocked, that caused the issue here and adding an allow rule resolved it.

 

Drpenny
Explorer
Explorer

I finally uninstalled my original Zoom and installed a new one and it works. Still puzzling though - my ID and host key were not even recognized when I tried to access support with the old program? Anyhow - at the moment it's working.