cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Meeting "password incorrect" error message - cannot join meeting

CMS2
Newcomer
Newcomer

I scheduled three recurring Zoom meetings using the same meeting link and password.  

A few participants expressed they received a "password incorrect" message when they try to log into the meeting.  Some were joining for the first time and received the "password incorrect" message, and some received the "password incorrect" message for subsequent meetings, after successfully logging into the previous meeting (using the identical password and meeting link).

After confirming they are using the correct password, I am told, in all the cases, after reentering the password multiple times a few, who did not give up, were finally able to join the meeting.   Please advise, how do we prevent this from occurring?  We don't want people to be discouraged and not participate

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @CMS2 how is the meeting scheduled from https://zoom.us/meeting/schedule? Are you generating a Meeting ID or using your Personal Meeting ID? Assuming the 'password incorrect', for some users just maybe user error if others and yourself are able to join.. maybe suggesting users to Update Zoom to the latest version, if available?

Screenshot 2023-05-03 at 11.13.02 AM.png

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!